Published: 2020-09-30 11:09:36
Company: ZEBRA TECHNOLOGIES EUROPE LIMITED
Type: Práce na plný úvazek
Zebra Technologies is an equal opportunity employer committed to a diverse and inclusive work environment. Zebra is diversifying every day working life with fun events. With our «dress for your day» philosophy, we are a pioneer among corporates because you can come in attire that is comfortable for you.
We have an opportunity for a customer specialist to join our outstanding team supporting Spanish language. We´d love to find someone with the ability to learn quickly and coordinate information effectively to generate deep customer insights. Your responsibility will include administrating our internal system and providing support to our partners and business customers when placing their orders for repairs.
• Respond to customer inquiries regarding order status, invoices, etc.
• Cooperate with other team members on solving repair issues
• Coordinate and manage the process of returning the faulty units from Business partners in collaboration with CEMs (Account Managers), Repair Centers and Finance to keep the number of buffer units sufficient to support all service contracts
• Contributes to process/service improvement through identification of opportunity areas and proactive contribution to improvement discussions
• Tackle with simple customer problems
• Intensify complex questions to more senior representatives
• You are proficient in Spanish and English
• You are a great teammate
• You love to work with people
• You are talkative and willing to learn new things
• 5 weeks of vacation, 5 sick days and 2 volunteer days paid off
• Multisport card with 75% covered by Zebra
• Meal contribution
• Benefit plus card with cafeteria system
• Free language courses
• Training and personal development in soft skills and hard skills, access to our internal learning portal at all times and also internal career opportunities among Zebra departments (job rotation and guest programs)
• Annual bonus based on financial results and on individual performance
• Yearly salary review according to individual performance
• Employee referral bonus for bringing new talent to Zebra
• Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
• Life & Pension insurance contribution
• Company preschool (in Czech or in English)
• Discount at our partners (T-Mobile, Banks, HP, Dell, Microsoft Office)
• New modern and multifunctional workplace at Vlněna Office park in the city centre (from Q1 2021)
We are Zebra Technologies. We build today, so we can create tomorrow.
Zebra is an international equal opportunity US employer, established for 50 years, committed to a diverse and expansive work environment! The diversity of our people and their ideas powers our inventiveness. We sell innovative technology solutions within barcode and product identification – RFID, barcode scanners, printers, data analytics and software. We employ over 7,000 people across 100 locations in 50 countries.
Our solutions are used by BMW, Amazon, DHL, Tesco’s and numerous hospitals all over the world and even the NFL! Zebra in Brno was awarded as a TOP employer of the year 2018 in Jihomoravsky kraj and also ABSL Diamonds Awards 2019 for innovations.
Send us your CV in English. Be part of Zebra family.…