Published: 2021-04-23 00:09:23
Company: Sony DADC CZ
Type: Práce na plný úvazek
What will you do?
Ensure customers pay within terms and conditions and escalate late payers to the manager.
Proactive, frequent telephone and email communication with customers.
Allocate incoming payments in the business system in timely manner.
Process customer claims in Sony or customers systems.
Maintain customer ledgers in cleanest possible shape by matching credits and debits.
Ensure credit limits are appropriate, orders are released as authorised.
Proactively develop relationship with clients as well as internal and external customers.
Provide detailed analysis of customer issues – amount, root cause, immediate solution, and action plan for avoiding recurrence.
Work on management and client reports as required, KPI reporting to the client.
What will you get for it?
5 weeks of vacation.
300 CZK for pension insurance.
Annual bonus up to the amount of one month wage.
4x a year contribution of 1 000 CZK to the Sodexo flexi pass card.
In case of need language and other trainings for free.
Paid overtimes or time compensation instead.
Cafeterie from Benefit Plus.
One Fit Sony DADC program – benefits in the area of prevention, personal growth, sport, fun and health.
What do we expect from you?
Be fluent in Spanish, Portuguese is an advantage.
Have English on communicative level.
Have an experience from SSC environment in the area of Finance & Accounting, Credit & Cash Collections or CS.
Be highly competent in Microsoft Office – particularly MS Excel.
Have excellent communication skills – both verbal and written.
Be proactive, assertive, focused & target driven, problem solver.
Be resourceful, effective, flexible and customer focused personality.
Be a team player, friendly and outgoing, diligent and assertive.
Start in June 2021.…