Published: 2021-07-21 11:26:39
Company: ZEBRA TECHNOLOGIES EUROPE LIMITED
Type: Práce na plný úvazek
Zebra’s solutions generate the data intelligence that leads to better decision making through technologies like RFID, barcode printing, mobile computing, data capture, location and motion sensing, and more. Through these new technologies and visibility solutions, Zebra helps customers simplify what they do so they can reach new levels of efficiency and deliver greater value.
As a MS Technical Support L1, you will be responsible for the resolution of problems with end-users via telephone, emails or chat using basic technical product knowledge and interpersonal skills (communication business-2-business) in English and Spanish.
* Solve problems using remote control applications, products and vendors.
* Identify and document customer issues and raise them as directed.
* Participate also in internal projects and tasks assigned by the Management Team.
* Proficient English and Spanish required
* Very good communication skills, written and spoken
* Basic computer literacy with a working knowledge of the Microsoft Office Package
* Tech-savvy person
* Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers
* Demonstrates strong customer service skills
* 5 weeks of vacation, 5 sick days and 2 volunteer days paid off
* Multisport card at a reduced price
* Meal contribution
* Monthly contribution 800 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses
* Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
* Annual bonuses based on financial results
* Yearly salary increases according to individual performance
* Employee referral bonus for bringing New Talent to Zebra
* Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
* Life & Pension insurance contribution
* Company preschool (in Czech or in English)
* New modern and multifunctional workplace at Vlněna Office park in the city centre
* Discount at our partners (T-Mobile, Banks, HP, Dell, Microsoft Office)
We are Zebra Technologies. We build today, so we can create tomorrow.
Zebra is an international equal opportunity US employer, established for 50 years, committed to a diverse and expansive work environment! The diversity of our people and their ideas powers our inventiveness. We sell innovative technology solutions within barcode and product identification – RFID, barcode scanners, printers, data analytics and software. We employ over 7,000 people across 100 locations in 50 countries.
Our solutions are used by logistics, manufacturing, hospitality, healthcare, retail industries and postal services all over the world and, even by football professionals! Zebra in Brno was awarded as a TOP employer of the year 2018 in Jihomoravsky kraj and also ABSL Diamonds Awards 2019 for innovations and 2020 for Employer Branding & People Engagement.
Send us your CV in English. Be part of Zebra family.…